REMOTE VIDEO SURVEILLANCE OPERATOR

Remote surveillance operators carry out, in accordance with strict instructions, the processing of information and signals received by the remote surveillance central station, coming from the customer security installations.

Missions*

• Analysing and processing information and signals appearing on reception front-ends
• Applying customer instructions, possibly adapting them in case of emergency
• Deciding interventions or actions and following up on them
• Writing reports about corporate actions
• Initiating and following up on interventions
• Processing a large call flow
• Ensuring return to operational normalcy

(*Non-exhaustive list)

Qualifications and diploma required

• General level: baccalaureate or equivalent diploma
• Minimum training to missions and regulations of private security
• Specific training given by the company about the use of its internal systems
• Skills in office automation and in the use of technical software
• Rigorous and steady behaviour at all times