AGENCY MANAGER

The agency manager is placed under the hierarchical authority of the Operations and Development Manager and/or the CEO.

Missions*

STAFF MANAGEMENT

• Supervising the proper administrative functioning of the agency
• Guaranteeing compliance with social standards (hiring, working conditions, working times, professional cards, etc.)
• Participating in team recruitment
• Host IRP (“Instances representatives du personnel”)

ACTIVITY MANAGEMENT

• Ensuring the operational profitability of markets
• Solving, on a daily basis, problems encountered by operations managers

COMMERCIAL MANAGEMENT

• Establishing close relationships with customers
• Guaranteeing service quality
• Ensuring the agency’s commercial development
• Writing service offers
• Participating in presentations
• Supervising staff resumption operations
• Organising stock renewal (uniforms, materials…)

MANAGEMENT, CONSULTING & EXPERTISE

• Being a creative force for the management and customers
• Managing administrative and operational teams in accordance with the group values
• Performing a regulatory watch
• Advising customers on all the challenges of the “profession”
• Being the privileged interlocutor for the support services of the group

(*Non-exhaustive list)

Qualifications and diploma required

• Command of the profession and social regulations
• Team management and organisational skills
• Natural authority, excellent communication and teaching skills
• Good computer skills
• Good writing skills

Specific skills

Bachelor’s degree